Effective Date: December 2, 2025
This Privacy Policy describes how Stratabiz (“we,” “us,” or “our”) collects, uses, and shares information in connection with your use of our website, services, and purchase of School and Office Needs (Products).
1. 📝 Information We Collect
We collect information about you when you provide it directly to us, when you use our services, and when we obtain it from third parties.
A. Information You Provide to Us
This includes information you provide when creating an account, placing an order, subscribing to our newsletter, or contacting customer support:
- Contact & Account Information: Name, email address, mailing address, phone number, and password.
- Transaction Information: Products purchased, date of purchase, and shipping details.
- Payment Information: Payment card details (processed securely by a third-party payment processor) or other payment account information. We do not store full credit card numbers.
- Communications: Records of your interactions with our customer support team or through feedback forms.
B. Information Collected Automatically
When you access our website, we automatically collect certain information:
- Usage Information: Pages you viewed, the time spent on our site, and the referring website.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our service and hold certain information (see Section 5).
2. 💡 How We Use Your Information
We use the information we collect for the following business and commercial purposes:
- Fulfilling Orders: To process, confirm, and ship your orders for school and office needs.
- Account Management: To manage your account, provide customer support, and send service-related notices.
- Improvement: To analyze how our products and services are used, measure the effectiveness of our campaigns, and improve our website experience.
- Marketing & Promotions: To send you promotional communications, special offers, or other information we think you will find interesting, in accordance with your preferences.
- Security: To detect, prevent, and respond to fraud, abuse, and other malicious activities.
- Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
3. 🤝 How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: We share data with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, shipping and logistics, marketing, and data analysis.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request.
- With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.
4. 🍪 Cookies and Tracking Technologies
We use “cookies” (small data files stored on your device) to collect and store information. These technologies help us:
- Remember items in your shopping cart.
- Understand your preferences for future visits.
- Compile aggregate data about site traffic and site interaction.
You have the option to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.
5. 🔒 Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include using SSL technology for secure transactions and storing data on secure servers. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. 🌍 International Data Transfers
If you are accessing our website from outside the country where our servers are located, your data may be transferred to, stored, and processed in our facilities or those of third parties where we operate. By using Stratabiz, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.
7. ⚖️ Your Data Protection Rights
Depending on your location and the laws applicable to you (e.g., GDPR, CCPA), you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (under certain circumstances).
- Object to or restrict the processing of your data.
- Withdraw consent at any time where processing is based on consent.
- Request data portability (transfer of your data to another organization).
To exercise any of these rights, please contact us using the details below.
8. 👶 Children’s Privacy
Stratabiz’s products are generally intended for use r with adult supervision. Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we might have any information from a child under 13, please contact us.
9. ✏️ Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this policy. We encourage you to review this policy periodically for any changes.
10. 📧 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Stratabiz
Email: care@stratabiz.co.in
Mailing Address: Stratabiz, A102, Ekveera, Link Road, Mumbai – 400091